When my order ship?

Your order will ship 5 to 7 days from when it is placed.

Can I update my address once my order has been placed?

No, we do not have the ability to update your order once it has been placed, please be sure to double check everything very carefully to ensure your address and order details are correct.

My address was wrong, can you forward my order.

If you order is returned to us for incorrect or incomplete shipping address you will be responsible for paying additional shipping required to get your order to you.

How can I return an item. 

Please see our refund and return policy for return information.

Where will my order ship from?

Your item is made to order, we select the best maker and location for your item to ship from.  Due to this, your order might arrive in multiple shipments.

I have a question about my order, how do I reach you?

Please email us at - support@totesncrafts.com